101 Computers IT Support
Our team specialises in providing fully customised IT support packages tailored to meet the unique needs of our clients in Norwich and surrounding areas. Whether you require assistance with software installations, upgrades, or hardware setup and support, we've got you covered.
With years of industry experience under our belt, we have the expertise and resources to handle any IT-related issue efficiently and effectively.
Our goal is to be your trusted partner in ensuring that your computer systems are operating at their peak performance at all times.
Remote & On-Site Support
Technology is a vital part of every business and it is important that your devices are in good working order and no gremlins are at work in the background. We ensure that your devices have all the latest updates and maintenance needed to run and perform optimally at all times.
SUPPORT PLANS
Choose the right plan that works for you.
01
STANDARD
£50
· Proactive
Monitoring
· Business Class BitDefender Anti-Virus
· Regular Maintenance
· Windows Updates & patches
· 3rd party patches done (Adobe, Java etc)
· Business hours support
· Windows & Mac supported
02
PREMIUM
£75
· Proactive Monitoring and Support
· Business Class BitDefender Anti-Virus
· Regular Maintenance
· Windows Updates & patches
· 3rd party patches done (Adobe, Java etc)
· Business hours support
· Windows & Mac support
· Up to 1 hour remote, email and phone support
· 8 hour response time during business hours
03
PREMIUM
PLUS £100
· Proactive Monitoring and Support
· Business Class BitDefender Anti-Virus
· Regular Maintenance
· Windows Updates & patches
· 3rd party patches done (Adobe, Java etc)
· Business hours support
· Windows & Mac support
· Unlimited remote, email and phone support
· 2-hour response time during business hours
· Laptop to borrow whilst yours is being fixed
· All product support included
On-Site Support
Whether you need a new telephony system installed, or are having connectivity issues, our expert technicians are able to come to you.
TELEPHONY PLANS
Choose the right plan that works for you.
All pricing is per month plus VAT
What is VoIP?
- VoIP, or Voice Over Internet Protocol, represents a modern approach to making and receiving calls. Instead of relying on traditional landlines, VoIP harnesses the power of your internet connection for communication purposes.
As high-speed internet, including super-fast and fibre broadband, becomes more prevalent, VoIP usage is skyrocketing. This trend makes it simpler for businesses to make calls from virtually anywhere, offering mobility without sacrificing affordability.
Benefits For You?
Seamless Integration of Landline Numbers: Despite the prevalence of mobile phones, contacting businesses via landline numbers remains common. With VoIP, you retain the option to use landline numbers while conveniently directing calls to your mobile phone for on-the-go accessibility.
Cost-Effectiveness: VoIP systems offer significant cost savings compared to traditional landlines. Overall, VoIP calls are more economical than those made through a PBX system, helping businesses reduce communication expenses.
Full Functionality: VoIP systems mirror the functionalities of traditional landlines. Features like call forwarding, voicemail, and conference calls are seamlessly integrated, ensuring that essential communication tools remain available and accessible to your business operations.
